Shipping & Returns

SHIPPING 

All orders are signed & Tracked. Please note all stated shipping times are approximate. Once the item is dispatched & the tracking information is provided, the customer is responsible for re-arranging any missed deliveries.


RETURNS

Orders can be returned within 7 days from the date the order was received. Returned items must be in the same condition, unworn and in the original packaging. 

Once your return is received a refund will be processed, and a credit will be applied to your original payment method. Please note that it might take 5-10 working days for a refund to show up on any bank statements.

Customers are responsible for shipping costs when exchanging items. Shipping costs are non-refundable. Please ensure you send returns via a tracked service to make sure it reaches us & make your name and order number visible so we know who it's coming from. Please email us to request returns - iamkai.info@gmail.com

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